NEED HELP USING FAMILYSEARCH?
FamilySearch.org is a hugely popular FREE genealogical resource. But it’s not always easy to use or understand!
Do you have a specific problem using FamilySearch Family Tree?
Feel overwhelmed when searching the massive records collection?
Or maybe heard about a special feature which you’d like explained?
Accredited FamilySearch specialists are available to help!
BOOK YOUR HELP SESSION TODAY!
Whatever your question, simply complete the adjacent form so we can assign a specialist who will respond during the show.
Please be as brief and concise as possible – but be sure to include all relevant information.
Background information regarding FamilySearch Support:
- Service only available to RUFHS ticket holders. Register with the email address used to make your purchase.
- Please take the time to provide a BRIEF DESCRIPTION which includes ALL RELEVANT INFORMATION.
- For Family Tree questions, please include your FamilySearch Username + Helper Number, plus any relevant PERSON IDs.
- Your question will be triaged in advance so we can assign you to the most appropriate specialist.
- Consultations will be conducted one-to-one.
- Your booked session time will be notified to you in advance of the show.
- We will make every effort to provide your consultation at the time notified – so please LOG IN EARLY.
- FamilySearch representatives will still be available in their booth for general enquiries throughout the show.